![]() ![]() Reset Network SettingsĪn inadvertent change in the Settings app can cause connection problems that can be tricky to diagnose, but there’s a good way to fix them all at once. Fortunately, there’s a simple way for them to sign out of iMessage and solve the problem for good. Tell them to follow this link to Apple’s support page where they can disable iMessage by sending themselves a text message and typing in a confirmation code online. Here’s the situation: Your iPhone and the iMessage server think that person still has an iPhone, so they try to send pictures using iMessage, but they never go through. I recently worked with a friend whose messages weren’t going through to her son after he got a new, non-Apple phone. It’s a common problem that happens when someone switches to an Android smartphone but doesn’t sign out of iMessage. Does The Other Person Have iMessage Turned On? If Cellular Data is turned off, the pictures you send as text / picture messages will go through, but the pictures you send as iMessages will not.ģ. When you’re not connected to Wi-Fi, iMessages are sent using your wireless data plan, not your text messaging plan. ![]() Go to Settings -> Cellular and make sure the switch next to Cellular Data is turned on. If the message goes through, the problem is probably with your iPhone’s cellular data connection. If your iPhone won’t send pictures when it’s not connected to Wi-Fi, go somewhere that has Wi-Fi, connect to the Wi-Fi network in Settings -> Wi-Fi, and try sending the message again. Don’t forget to turn Wi-Fi back on when you’re done! If it goes through, the problem lies with your Wi-Fi connection, and I’ve written an article that explains what to do when your iPhone won’t connect to Wi-Fi. Your iPhone will connect to the cellular data network, and you should see 5G, LTE, 4G, or 3G appear in the upper left-hand corner of the screen. If your iPhone is connected to Wi-Fi and your iPhone won’t send pictures, go to Settings -> Wi-Fi and turn off Wi-Fi. The easiest way to do this is to try sending a message using your wireless data plan and then try sending a message when your iPhone is connected to Wi-Fi. IMessages are sent over your iPhone’s connection to the internet, so the first thing we’ll do is test your iPhone’s connection to the internet. If Your iPhone Won’t Send Pictures Using iMessage 1. I’ll give you solutions for both scenarios below. If you iPhone won’t send pictures to anyone, the problem is on your end. If you pictures won’t send using your text / picture messaging plan, send a test picture to someone else whose messages go through as text messages (in green bubbles).Īs a rule of thumb, if a picture won’t send to just one person, the problem is on their end and they may need to change something on their iPhone or with their wireless carrier to fix the problem. If pictures won’t send using to someone using iMessage, send a test picture to someone else who uses iMessage (blue bubbles). Now that you know whether the problem is with iMessages or text / picture messages, it’s time to determine whether you’re having a problem sending photos to everyone or to just one person. To do this, try sending a picture to someone else as a test, but read this first:īefore you send a test picture, make sure you send it to someone who is using the same technology (iMessage or text / picture messages) as the person you can’t send pictures to. Here’s what I mean: If the other messages are in green, your iPhone won’t send pictures using your text messaging plan.Īre Pictures Not Sending To One Person, Or Everyone? If the other messages you’ve sent that person are in blue, your iPhone won’t send pictures using iMessage. ![]() To find out whether your iPhone is having a problem sending messages with iMessages or text messages, open the Messages app and open up a conversation with someone you can’t send pictures to. Even if you do have a problem with both, we need to troubleshoot each problem separately. In other words, pictures will send with iMessages, but won’t send with text / picture messages - or vice versa. When your iPhone won’t send pictures, the problem is usually with text messages or iMessages - not with both. Regular text / picture messages are sent using the text messaging plan you purchase through your wireless carrier. iMessages are sent using Wi-Fi or the wireless data plan you purchase through your wireless carrier. Even though they work together seamlessly in the Messages app, iMessages and text messages use different technologies to send pictures. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |